July 2, 2021 - 10:00 PM CDT - Rosemont, Illinois

Kaseya announced yesterday that a severe vulnerability in their VSA products has been discovered and used by hackers to spread ransomware. Kaseya VSA products are heavily used by many Managed Service Providers to provide Remote Management and Monitoring (RMM) capabilities.

Full managed service clients are not threatened by this latest major vulnerability which has already been used to spread Ransomware to some affected MSP clients. Co-managed client should be aware of this threat and take steps to monitor for service activity and block services provided by Kaseya VSA at least temporarily.

ETS does not utilize Kaseya VSA products and does not see any current threats to our full managed service client environments.

This, another major breach, emphasizes the importance of IT security measures we recommend and support. In this manner, even if we were utilizing Kaseya VSA, added measures such as firewalls and antivirus/malware/ransomware protection and backup solutions would have been able to repel such an attack and provide a reliable backup in the case that a hacker was to able to circumvent controls.

Please continue to take IT security seriously in your organization. In general, security measures by their very nature may at times cause periodic inconveniences or frustrations for users. However, their proper configuration, active monitoring and the constant diligence of your trusted partners or IT staff is key to avoiding or mitigating a potential disaster for your organization.

If you have any further questions, concerns or comments please reply to this email or submit a ticket to Support@TrustETS.com. Thank you for trusting in ETS Technology Solutions as your partner.