Benefits & Features

We align and guide your business to technology solutions that improve your operations and productivity. Support and project work to onboard your business are handled by our incredibly talented and dedicated team of professionals all for one fixed monthly price.

  • Comprehensive & Rightsized - The ETS team has passionately developed a core set of services to keep our clients running smoothly. Our standards and expertise in these solutions ensure our clients make the most of their investments, that technology functions at peak performance, and that our clients are secure.
  • Responsibility - We take “responsibility.” That simple. Like it’s our own. Our responsibility is no small thing. We work hard to make sure our client’s systems are up and running and take pride in our work.
  • Genuinely Awesome Service - We enjoy our work and like to have some fun while doing it. Call, email, or whatever, and we are not only there to help but do so with a great attitude. It’s not our policy to provide “great customer service” it’s just who we are and a reflection of a great working environment and team spirit at ETS.
  • Automation & Artificial Intelligence - We utilize the latest automation tools, and artificial intelligence capabilities to automate routine tasks, alert and self heal common problems. It’s modern technology utilized at the highest level to provide value, keep costs reasonable, and maximize uptime and performance.
  • Technology & Security Minded - We recommend a suite of tools to protect your data, users, and provide training to ensure a high level of security. Securing endpoints, servers, applications, email, and other modern communication methods is a must today as threats are constantly evolving. Don’t guess, be proactive with ETS.
  • Business Continuity - Protecting your data and operation is our highest priority. Identifying important data, understanding your business as it applies to retention and uptime is huge. It’s just what we do.
  • Remote or Onsite - Whatever it takes, we are there. Customized to meet your needs and keep your operation humming along.
  • Great Clients - Our clients have high expectations. They understand that technology, whatever their business, is a key factor in their success. They invest appropriately and proactively adopt new technologies to keep their businesses running optimally and secure. If this isn’t you, please feel free to call someone else.

Outsourced IT

Your users will have direct access to the Service Desk to resolve all issues promptly and efficiently. We understand time is money and issues can prevent you from being productive.

That's why we provide:

  • Awesome customer service
  • Industry leading response times
  • Effective remote and onsite service
  • Next generation technology
  • World-class expertise

Collaboration and Innovation at a Reasonable Price

ETS has not just been an IT Managed Service Provider but a partner with us. The biggest benefit I would say is the spirit of collaboration, promptness in execution and ability to innovate all at a reasonable price.

Omo Imoukhuede Omo Imoukhuede Technology Manager
Bickerdike Redevelopment